App won't open or keeps crashing
Quick fixes for freeze-ups and unexpected closes on your phone.
Force-close the Good Living Connect app and reopen it. If crashing continues, restart your phone and ensure you're on the latest app version from your app store.
Clearing cache helps on Android — Settings → Apps → Good Living Connect → Clear Cache (not Clear Data unless you're willing to log in again). On iOS, reinstall the app after backing up isn't needed since orders live in your account.
Persistent crashes on a supported device? Email support with phone model, OS version, and a short screen recording if possible.