I received the wrong item
Steps to take when your order doesn't match what you purchased.
Open the completed order in your app and tap Report an Issue → Wrong Item. Upload a photo of what you received alongside your order receipt screen if possible.
Don't consume items you didn't order if you plan to request a refund or replacement — support may ask you to hold the items briefly while we verify with the restaurant.
We'll work with the vendor to send the correct item, issue a refund, or offer account credit. Most wrong-item cases are resolved within 24 hours.