Understanding delivery fees
How delivery fees are calculated based on distance, demand, and time of day.
Delivery fees help cover courier transport and platform operations. The fee shown at checkout depends on distance between the restaurant and your address, current demand, and sometimes time of day during peak lunch or dinner hours.
You'll always see the full delivery fee before you confirm payment — no surprises after checkout. Occasionally, promotions waive or reduce delivery fees for specific restaurants or during campaigns.
Higher fees in remote zones reflect longer travel times for couriers. We're always working to keep costs fair while paying partners properly.