Payments & Pricing
Payment methods, fees, refunds, promotions, and billing questions.
Accepted payment methods
Pay with mobile money, cards, and other options available in Ghana.
Understanding delivery fees
How delivery fees are calculated based on distance, demand, and time of day.
Service fees explained
What the small service fee covers and why it appears on your receipt.
Using promo codes and discounts
Apply voucher codes and understand offer terms at checkout.
Refund timeline and status
How long refunds take to appear on mobile money or card statements.
Payment failed at checkout
Troubleshoot declined payments and complete your order successfully.
Receipts and invoices
Download order receipts for personal records or expense claims.
Price differences between menu and checkout
Why totals sometimes change before you pay and how to verify charges.
Tipping your courier
Optional tips at checkout or after delivery to appreciate great service.
Still need help?
Our support team is happy to walk you through anything that isn't covered here.
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