Deliveries & Tracking
Live tracking, delivery instructions, scheduled orders, and courier handoff.
Tracking your order live
Follow your meal from kitchen to doorstep with real-time status updates.
Delivery instructions for couriers
Add gate codes, landmarks, and handoff preferences to every order.
Scheduled and advance orders
Order ahead for a specific lunch time, dinner, or event.
Contacting your courier
Call or message your assigned courier without sharing personal numbers.
Delivery zones and time estimates
How ETAs are calculated and what affects delivery speed.
Pickup instead of delivery
Collect your order directly from the restaurant when pickup is offered.
Multiple deliveries to the same address
What happens when you place several orders to one location.
Still need help?
Our support team is happy to walk you through anything that isn't covered here.
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